(Audio summary generated by NotebookLM)
In response to the post on imposter syndrome last week, I got this comment from one of our subscribers!
“Our team used to trust each other but something went wrong along the way.
How might we rebuild our trust in one another?”
This issue is complex - trust takes years to compound but can be lost in an instant.
The exercise below (which you can run as a pair or as a team) helps us to:
Identify areas for improvement.
Develop strategies for building credibility, reliability, and intimacy.
Recognize and address self-orientation.
Establish collective accountability.
Foster a culture of trust and collaboration.
Good luck!
Exercise: Rebuilding Trust
0. PULSE CHECK
Think of a challenging relationship you have at work. How would you score each of these factors (credibility, reliability, intimacy, self orientation) from 0 to 10?
Trust = (Credibility + Reliability + Intimacy) / Self-Orientation
Credibility = “they know their stuff”
Reliability = “they always deliver”
Intimacy = “i feel safe with them”
Self Orientation = “they are focused only on their interests and not mine”
Now work through questions 1-5 below and think about WHAT YOU CAN DO to help rebuild trust in the relationship(s)
1. BUILDING CREDIBILITY:
What actions can we each take to demonstrate expertise, consistency, and follow-through on our commitments?
2. BUILDING RELIABILITY:
How can we each establish and maintain reliable communication, follow-through, and accountability?
3. DEVELOPING INTIMACY:
What steps can we each take to foster open communication and create a safe space for vulnerability?
4: MANAGING SELF-ORIENTATION:
Where might individual self-interest or agendas be hindering our trust for one another? How can we prioritize collective goals?
5: SHARING ACCOUNTABILITY:
What shared commitments and expectations will we establish to rebuild and maintain trust?
Excellent factors to consider when trying to decide if someone is worthy of my trust, or if I am worthy of theirs! Thanks for explaining this is clear minimalist words. And the example you talked through was helpful as well. Great job! Sending this to my daughter who really can relate to the different attributes that are being measured. Great topic! Can you please talk about how to deal with a supervisor/ trainer who was negative with me and insensitive from the beginning of my job. She’s improved, but I don’t trust her. She offers little to no support for my incredible work load and just hopes I don’t talk to her very much, ever. When I do talk to her, she tends to make comments that make me feel small and incompetent. How do I respond to her rudeness?